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Gold Service Contracts
We developed the Gold Service Program to improve customer service, communication, processing time, and order turn around.
Benefits:
The program is a Lean Customer Relationship process around development of a technical master specification file, and formal documentation of communication and implementation procedures.
Best Used For:
Contract Service Agreements
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Local Technical Sales
We are staffed with local technical sales across the country and China. Our technical sales team coupled with our customer service organization equip us to be ready to handle your challenges.
Benefits:
Our business requires a high degree of consultative selling and we employ a robust infrastructure ready to assist in your challenges.
Best Used For:
Technical support.
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Program Management
Large scale supply chain solutions are no stranger to us. Our procurement, engineering and sales professional team have demonstrated success in taking over large, complex outsourcing initiatives.
Benefits:
Quality program supporting in-house manufacturing and sub-supplier on-boarding. Another element is the discipline and strength to properly manage working capital and risk requirements.
Best Used For:
Large scale supply chain solutions.
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Quality Assurance
Our quality department and process is ISO 9001 compliant and in some plants certified.
Benefits:
We follow a rigid PPAP process for new product design and on-boarding.
Best Used For:
Quality program management.
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